Last updated: 10/02/2026
Who We Are
Camdoonen Integrative Therapies is a massage therapy practice located in Edinburgh. We are committed to protecting your personal information and your right to privacy. If you need to contact us for any reason, our email is support@camdoonen.com and our phone number is 07521 546971.
What Information We Collect
We collect and process personal information necessary to provide you with safe and effective treatment.
Through our website, we may collect contact form submissions, IP addresses and basic analytics, and cookie data as described in our Cookie Policy.
For treatment purposes, we collect personal information such as your name, contact details (phone, email, address), date of birth, medical history and health information relevant to your massage therapy treatment. We also may keep treatment notes and progress records to continue providing quality care to you. All of this information is confidential and stored securely.
How We Use Your Information
We use your personal data to provide safe and effective massage therapy treatment, maintain accurate treatment records, contact you about appointments, respond to your enquiries, and comply with legal and professional obligations.
Legal basis for processing: We process your health data based on your explicit consent and where necessary for healthcare purposes. Other personal data is processed based on our legitimate interests in running our practice and fulfilling our contract with you.
How long we keep your information
We retain clinical treatment records for a minimum of 7 years from the date of your last treatment, in line with professional guidelines. Marketing consent is kept until you withdraw consent or we delete inactive records. Website enquiries are typically retained for up to 2 years.
How We Protect Your Information
We take the security of your information seriously, using both physical and digital safeguards. Physical records such as paper forms and treatment notes are stored in a locked filing cabinet with access restricted to authorised practitioners only. Our premises are secured when unattended. Digital records are stored on password-protected devices with regular encrypted backups. We follow secure email practices and do not send sensitive health information via unencrypted email. We do not share your personal information with third parties except where you have given explicit consent (for example, a statement letter for DWP), where required by law, or with essential service providers such as secure IT support who operate under strict confidentiality agreements. We do not sell your data to anyone for any reason, and your medical history is kept confidential.
Your Rights
Under GDPR, you have the right to access your personal data, correct inaccurate information, request deletion of your data (subject to our legal retention obligations), restrict or object to processing, withdraw consent at any time, and lodge a complaint with the ICO (Information Commissioner’s Office). To exercise any of these rights, please contact us using the details above.
Cookies and Website Analytics
Our website uses essential cookies to function properly. We may use analytics cookies to understand how visitors use our site. You can control cookies through your browser settings.
Changes to Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Questions or Concerns
If you have any questions about this privacy policy or how we handle your data, please contact us using the details above.